The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or away and can adjust temps to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it on your own or call a HVAC professional like Point Heating & Cooling. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can get enough power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate electricity, Nest says you might encounter some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t turn on or turns off and on repeatedly in a short period of time.

You may believe something is suspect with your heating and cooling system, but if you just installed the Nest, it’s best to start with your thermostat first. This is especially pertinent if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat pro like one from Point Heating & Cooling can assist you. We can diagnose the issue and put in a C-wire, if needed.

Smart thermostats including the Nest are made to make your life easier, by automatic energy-efficient programming and the ability to keep an eye on settings while you’re on the go. It’s an annoying experience when yours won’t work correctly, but our heating and cooling pros at Point Heating & Cooling can fix the trouble fast.

If you’re going through odd heating and cooling behavior with your new Nest, give us a call at 715-504-0533 to schedule your appointment now.